Design Thinking
Internship

Southwire Spark

Team
Solo
Role
Design Researcher
Duration
25 Weeks
Focus
Business Design, Design Thinking, Innovation

Overview

Southwire is one of North America’s largest wire and cable producers. Through their innovation studio, Spark, I worked alongside an experienced team to develop thoughtful insights and strategies for key business stakeholders.

About the Internship

Southwire Company, LLC is one of North America’s largest wire and cable producers. As a Design Thinking intern, I lead and participated in conversations that challenged established perspectives at Southwire and identified transformative business opportunities for the company. After the duration of my internship at Spark, I was kept on as a part-time consultant to lead the conversation on the center’s brand messaging.

My Contributions

I was responsible for leading a design research project at a macro level, researching specific opportunities and context for Southwire to enter the EV Charging market rapidly. I conducted surveys, read relevant literature policies, and conducted SME interviews. My final deliverable was a presentation and detailed booklet to key stakeholders responsible for transformative business ventures at Southwire. The project was immensely well received.

In addition, I took on creating the the center’s official slide deck template. I referenced the existing branding guide and built a google slide deck template from scratch for employees to use for official presentations. I conducted employee interviews to understand the needs of a presentation deck for an innovation center, and analyzed decks for competitor organizations. I then created specific slide templates to match those requirements.

As a part time consultant, I was asked to help lead the conversation on updating Spark’s mission, vision and values. The center had existing messaging, but was due for a update after 3 years of operating and pivoting towards shown needs. The center had an external-facing site which needed to be re-designed to reflect this change. I planned and conducted 3 internal workshops to move toward new messaging and interviewed the dev and marketing team to understand the technical and branding constraints of updating the website. In conclusion, I delivered updated mission, vision, and values statements and a visual mockup of the website (complete with notes and assets for dev and marketing).

I delivered a presentation and detailed booklet on how Southwire could rapidly enter the EV Charging Market. I spoke directly to key stakeholders responsible for transformative business ventures at Southwire.
I conceptualized and created a slide deck template for Southwire Spark to use for any and all communication, complete with specific slides for Spark activities in mind.
After conducting design thinking workshops, I delivered updated mission, vision, and values statements and a visual mockup of the website (complete with notes and assets for dev and marketing).

Top Lessons Learned

Advocating for Design

Although the innovation team was led by design thinking principles, we often had conversations with high-ranking stakeholders in Southwire who dealt with design less often. I observed and learned how to weave design into solution-driven conversations to open up the conversation and convey opportunity to key stakeholders.

Conveying Business Potential

I was exposed to many innovation and business frameworks during my internships. I learned how to transform design insights into established and respected business metrics to best convey potential and speak the language of stakeholders in the room.

Stepping up to the Plate

There are a myriad of active projects at Southwire Spark, and I was able to exercise my ability to take initiative. Although I was only tasked to lead a research project, I was looped in on many other projects because of my willingness to step up- I even got to help facilitate workshops for Southwire’s executive team and CEO.

Designing for the Future

This was my first in-depth experience in researching design at a macro level. Southwire spark aims to at the forefront of technology adoption and experimentation in the wire and cable industry. I was able to observe and learn how corporations capitalize on market trends and find areas of opportunity for design solutions.

The Atlanta fellows at the Gensler Atlanta office. (pictured right to left: Erin Kingsley (me!), Euna Oh, Juyong Song, Danielle Lanier, Arabelle Berman, Jalen Carlyle)

Developed and designed with love and iced mocha lattes
Copyright @ Erin Kingsley 2024